Growing Your Small Business http://www.thinktouchpoints.com Presented by Peter George, The Small Business Marketing Coach, these podcasts help you help you market more effectively and more consistently, resulting in more customers, greater sales, and increased profits. en-us Copyright 2007, Peter George, The Small Business Markeitng Coach http://www.thinktouchpoints.com/images/tppodcast.jpg Growing Your Small Business http://www.thinktouchpoints.com Peter George, The Small Business Marketing Coach Marketing That Helps Small Business Owners Consistently Attract More Customer Presented by Peter George, The Small Business Marketing Coach, these podcasts help you help you market more effectively and more consistently, resulting in more customers, greater sales, and increased profits. no Peter George, The Small Business Marketing Coach Peter@ThinkTouchPoints.com The Four-Letter Word That Will Kill Your Marketing Efforts Some four-letter words are worse than others, and this is one of the worst. Peter George, The Customer Experience Guy http://www.thinktouchpoints.com/podcasts/fourletterword.mp3 Peter George, The Customer Experience Guy Some four-letter words are worse than others, and this is one of the worst. brand,branding,brand road map,brand roadmap,brand bootcamp,brand boot camp How To Grow Your Business With Meaningful & Memorable Customer Experiences In today's marketplace, delivering meaningful and memorable customer experiences effectively differentiates you from your competitors. Peter George, The Customer Experience Guy Sat, 07 Jul 2007 07:07:07 -0500 http://www.ThinkTouchPoints.com/podcasts/grow.mp3 Effectively differentiate youself from your competitors Peter George, The Customer Experience Guy In today's marketplace, delivering meaningful and memorable customer experiences effectively differentiates you from your competitors. customer experience,customer satisfaction,customer loyalty A Little Wine, A Lot Of Guts, And A Great Experience A waiter at the acclaimed Manny's Steakhouse in Minneapolis makes an always special occasion even more memorable. Peter George, The Customer Experience Guy mannys.mp3 Ralph shows us a good time Peter George, The Customer Experience Guy A waiter at the acclaimed Manny's Steakhouse in Minneapolis makes an always special occasion even more memorable. customer experience,mannys restaurant Nordstrom To The Rescue Nordstrom is well-recognized for delivering amazing customer experiences, and it proved it in this case. Peter George, The Customer Experience Guy nordstrom.mps The Case Of The Long Pants Peter George, The Customer Experience Guy Nordstrom is well-recognized for delivering amazing customer experiences, and it proved it in this case. customer experience,sustomer service,brand,nordstrom Satisfaction Surveys Mask Customers' Reasons for Defecting Study after study has shown that more than three-quarters of customers consider themselves as being satisfied with their vendors just before they defect to others. Yet companies continue to rely on satisfaction surveys. Peter George, The Customer Experience Guy Mon, 09 Jul 2007 11:30:00 -0500 http://www.ThinkTouchPoints.com/podcasts/nosatisfaction.mp3 Satisfaction Surveys Mislead Marketers Peter George, The Customer Experience Guy Study after study has shown that more than three-quarters of customers consider themselves as being satisfied with their vendors just before they defect to others. Yet companies continue to rely on satisfaction surveys. satisfaction,customer,survey