Press Release
White Paper Shows Companies How To Use Customer Experiences To Grow Their BusinessesWarwick, RI, (July 6, 2007) - The customer experience management firm, TouchPoints (www.ThinkTouchPoints.com), has published a free white paper for businesses that want to increase revenue, profits, and customer retention while lowering marketing costs and customer/employee turnover.
"Although we typically work with auto dealers, restaurants, hotels, and other retail businesses, the concept of consistently delivering meaningful and memorable customer experiences is valid for all businesses," says Peter George, president of TouchPoints. "Whether a company is business-to-business or business-to-consumer, it can benefit from the white paper as well as the concept itself."
The free white paper discusses why and how delivering positive customer experiences differentiates a company from its competition. It offers the basics that any company can begin to implement immediately.
Those interested can access the white paper at no cost from TouchPoint's web site at www.ThinkTouchPoints.com/wp.html
About TouchPoints
Based in Warwick, Rhode Island, TouchPoints helps companies grow and be more profitable by showing them how to consistently deliver meaningful and memorable customer experiences. This results in stronger sales, greater profits, increased customer retention, and lower marketing costs. TouchPoints target market includes auto dealers, banking, hospitality, and retail. For more information about TouchPoints, call 401-270-7156 or visit www.ThinkTouchPoints.com
Press Contact: Peter George
401-742-1231
Peter@ThinkTouchPoints.com
TouchPoints
917 Warwick Avenue
Warwick, RI 02888
www.ThinkTouchPoints.com
