Press Release

Jonathan Tisch, Loews Hotels CEO, Discusses Delivering Exceptional Customer Experiences

Warwick, RI, (July 7, 2007) - Jonathan Tisch, Loews Hotels CEO and author of "Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience," recently gave his views, regarding the need for companies to focus on the customer experience. Peter George, president of TouchPoints, the Warwick-based customer experience management firm, presented Mr. Tisch with 10 questions.

The transcript of the interview can be read on Mr. George's blog at www.ThinkTouchPoints.com/wordpress.

About TouchPoints
TouchPoints helps companies grow and be more profitable by showing them how to consistently deliver meaningful and memorable customer experiences. This results in stronger sales, greater profits, increased customer retention, and lower marketing costs. TouchPoints target market includes auto dealers, banking, hospitality, and retail. For more information about TouchPoints, call 401-270-7156.

Press Contact: Peter George
401-742-1231
Peter@ThinkTouchPoints.com
TouchPoints
917 Warwick Avenue
Warwick, RI 02888
www.ThinkTouchPoints.com

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What they're saying ...
"What matters to me are results, and after applying Peter's ideas, we lowered our costs and raised our profit margins. I'll be back for more."

Rosemary Howell
President
RTS Embroidery & Promotional Products



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About TouchPoints Press Room • News • Releases • Photos • About Peter Contact Home Tell A Friend Affiliates	Press Release Jonathan Tisch, Loews Hotels CEO, Discusses Delivering Exceptional Customer Experiences Warwick, RI, (July 7, 2007) - Jonathan Tisch, Loews Hotels CEO and author of "Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience," recently gave his views, regarding the need for companies to focus on the customer experience. Peter George, president of TouchPoints, the Warwick-based customer experience management firm, presented Mr. Tisch with 10 questions. The transcript of the interview can be read on Mr. George's blog at www.ThinkTouchPoints.com/wordpress. About TouchPoints TouchPoints helps companies grow and be more profitable by showing them how to consistently deliver meaningful and memorable customer experiences. This results in stronger sales, greater profits, increased customer retention, and lower marketing costs. TouchPoints target market includes auto dealers, banking, hospitality, and retail. For more information about TouchPoints, call 401-270-7156. Press Contact: Peter George 401-742-1231 Peter@ThinkTouchPoints.com TouchPoints 917 Warwick Avenue Warwick, RI 02888 www.ThinkTouchPoints.com	You recieve one step for each of the next seven days. As a special bonus, you also get FREE Monday Morning Marketing Tips so you can keep your business growing throughout the year. Privacy policy What they're saying ... "What matters to me are results, and after applying Peter's ideas, we lowered our costs and raised our profit margins. I'll be back for more." Rosemary Howell President RTS Embroidery & Promotional Products